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Onsite food and beverages are included in the room price (some restrictions may apply). Caring Greetings! A complete renovation of Riu Palace Riviera Maya All Inclusive was completed in December 2019. And, at this hotel in Playacar you have free WiFi, a varied gastronomic offer and fun entertainment programmes for all ages. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Palace Riviera Maya! Every single member of staff we came across from reception to bars to restaurants to maids to the entertainments team was friendly and helpful. Food and buffet options were plentiful. As always service is with a smile from wake up to head down whether maid/conciege/ wait staff or Maitre D or Management. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Palace Riviera Maya! Many travelers enjoy visiting Zona Arqueolgica Playa del Carmen (1.2 miles). Pool bar was great. Fase II Solidaridad, Playa del Carmen 77710 Mexico Visit hotel website Hotel virtual tour Write a review View all photos (9,174) Traveler (8775) Pool & Beach (2104) Videos (1) View prices for your travel dates Special mention to Dennys on reception for speedily sorting out our room request. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Tasty meals such as hot dogs and salads are available as well as a fully stocked bar. Wishing you visit us again soon, Marien. I research our destinations heavily each year. The food and drinks were awesome! Sign in to see exclusive Member Discounts. See more questions & answers about this hotel from the Tripadvisor community. (And were beach and water type people)! One of our best all inclusive trips weve ever been. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Riu Palace Riviera Maya that suits you best. Room rates include meals and beverages at onsite restaurants and bars. Beds were large and comfortable. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Japanese, Mexican and Italian, Krystal Fusion restaurants, Steakhouse, as well as 5 bars. A nightly turndown service is provided and housekeeping is offered daily. The provision of housing is linked to their trade, business, or profession. We loved the Mexican options at every meal. Those on the left as you look at the hotel from the road Dear Bantamspaul, Thank you very much for leaving your fantastic comments on behalf of our staff. Claim your listing for free to respond to reviews, update your profile and much more. Dear Gemini23nj, Thank you very much for leaving your stupendous feedback. Ideally one of the top 2 floors, but even our ocean front on the 2nd floor was nice views. Zero activities for kids; my kids were bored out of their minds. Drinks- They have a huge assortment, I am not a big drinker, and do not like the majority of cocktails offered, lots of sugary options. It also solidified that we will, from now on, only stay at Palaces when choosing Riu! Spa- We had amazing hot stone massages, probably the best that I have had at any RIU, they were pricey though. 2. The staff is wonderful! We are very happy to learn you enjoyed your wedding. Open daily. El hotel Todo Incluido 24h Riu Palace Riviera Maya, completamente renovado en 2019, abre todo el ao y est situado directamente en la playa de arena blanca de la urbanizacin Playacar, junto con los hoteles Riu Palace Mxico, Riu Playacar, Riu Yucatn y Riu Tequila. Not a single complaint. Only saw that at one meal. Staff very attentive and friendly. Privacy Statement Claim your listing for free to respond to reviews, update your profile and much more. Very highly recommend both!! $372* per person based on 2-person occupancy Updated:4hoursago 2 night stay Rio AllSuites Hotel and Casino grade grade grade grade grade grade grade grade gradegrade DFW - LAS 7/03/2023 - 7/05/2023 from $346* per person based on 2-person occupancy Updated:17hoursago 3 night stay Sahara Las Vegas This aparthotel is on the beach. This year we were forced to stay at the palace because the Yucatn was a nite minimum. Own or manage this property? This property accepts Visa, Mastercard, and American Express. Restrictions may apply. Breakfast was amazing everyday. Cancellation/prepayment policies vary by room type and provider. It is an honour to be recognized and appreciated. Staff was great. provides video commentary and review on Riu Palace Riviera Maya in Cancun Mayan Coast, Mexico Play Video. We hope to welcome you back soon! I said what are you doing? You can check food and drink options via the Rui app or get paper ones. We first stayed at this resort when we got married almost 22 years ago. Flights While the enjoy the activities, we suggest you go to the Renova Spa and discover the long list of massages and beauty treatments to sign up for the one that best suits you. Considered to be a premium Riu resort, you will have access to all of the other properties within the Playacar area, including Riu Palace Mexico, Riu Playacar, Riu Tequila and Riu Yucatan. Caring Greetings! Other concerts to see include Mariachi performances, game shows, retro night and tributes to music legends such as Michael Jackson. Special mention to Dennys on reception for speedily sorting out our room request. We made the decision prior to our arrival to just stay on property for this trip vs including any of the excursions. Loving wishes! Loving wishes! No, there is no casino at this aparthotel, but Riviera Gran Casino (4-min drive) is nearby. We are very happy to hear that overall we were able to provide you with a comfortable and memorable experience. Ok. Not what youre looking for? Beer is good and cocktails vary depending on staff. We get to our room, the shower didn't work, we had twin beds (we emailed the hotel in advance to advise it was our anniversary & honeymoon) so didn't expect twin beds! This new legislation will not affect transactions carried out in other currencies. No, but again, this is a large all inclusive resort! I love the Riu! bottle of prosecco on ice delivered with a chocolate basket of chocolate coated strawberries. Please check you have entered your email address correctly. They are there to help you enjoy your holiday and the certainly did. Special mention for Mary, Noe, Adele, German, Pastor, Lazaro, Tori and Christina who made our stay that much better. Thank you very much for being our guest, we will be waiting for your next visit. 4 outdoor pools, 1 children's pool. more, Review collected in partnership with riu.com. enjoyed nightly entertainment. People raved over the steakhouse, I gave it a shot ( not impressed at other Riu's). have just returned from this fabulous hotel, everything about it was first class, the staff ,food rooms couldnt fault anything. and he is sitting on the end of the chair. I am not a "Karen" and I know they are just trying to make a living, but some of them push it. This stay has listed several different cleanliness practices. Go to American Airlines Vacations core website. Green / Sustainable Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. Guests who cause annoyance to other customers may be expelled from the property. Para los amantes de la gastronoma, estaciones de cocina en vivo en nuestro buffet principal, restaurantes de especialidades Fusin, Italiano, Mexicano, Japons y Steakhouse, as como 5 bares. Para los amantes de la gastronoma, estaciones de cocina en vivo en nuestro buffet principal, restaurantes de especialidades Fusin, Italiano, Mexicano, Japons y Steakhouse, as como 5 bares. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. staff. Riu Tequila is opposite Palace Mexico and is the place for discos and the Friday night parties. Registered guests are the only ones allowed to be in guestrooms. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. For specific inquiries, we recommend calling ahead to confirm. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We were pretty far out in the ocean one day, I I am looking up at our chairs, and it looks like there is someone sitting on our chair. Transit Time: 90: Number Of Rooms . The room immediately smelt musty and was dark as this side of the hotel has little direct. They either knocked it out of the park, or it was bad ( from a selection perspective). The service we received was amazing from all the staff they were all friendly and welcoming and nothing was to much trouble. Hotel Riu Palace Mexico Online Reputation Manager, Hotel is absolutely stunning, the grounds are beautiful! the Tequila & Yucatan next door but the Palace is definitely the best one! Open daily. Cheaper rooms face hotels either side. But dont give a negative review for that! Our team checks each review posted on the site disputed by our community as not meeting our, Review collected in partnership with riu.com. What are some restaurants close to Hotel Riu Palace Mexico? Every member of staff works really hard in very hot and humid conditions to make your holiday the best experience.This was our 3rd visit to this hotel and hopefully won't be our last. That said, it was as good as any all inclusive weve been to, good variety, and perfectly fine to all except gourmands and food snobs. We did a doublethe Mayan ruins at Tulum (checked that bucket list item) combined with swimming the underground cave/river at Rio Secreto. Airport shuttle services are not available at Riu Palace Riviera Maya All Inclusive. The bathrooms. Thursday nights are lobster nights if that's your thing. We ordered a NY strip and a Rib eye. Get to the al la carte restaurants early if you want to try them from 7.30pm they're full! Thank you very much on behalf of our staff, your fabulous feedback is the recompense that makes us want to continue working for our guests. Also all the staff of the buffet restaurant especially Carlos,Esteban,Nico Natalie,Roberto who couldn't do enough for us. Riu Palace Riviera Maya. This striking Palace is located just a short distance from beautiful Playa del Carmen. You can also have a hit of beach volleyball or ping pong whenever youd like. Hotel Riu Palace Mexico Online Reputation Manager. Room types may vary. But for Gods sake, LOOK at the rooms you are booking! 2023 Travelscape LLC, An Expedia Group Company. Accommodations offer separate sitting areas. Entertainment very good. The bathrooms. Nice sized balconies on all rooms. To pass the time in between games, there is air hockey and billiards tables. What are some of the property amenities at Hotel Riu Palace Mexico? Best Regards, Hotel Riu Palace Riviera Maya Online Reputation Manager, Hotels near Hotel Riu Palace Riviera Maya, Barcelo Hotels & Resorts in Playa del Carmen, Iberostar Hotels & Resorts in Playa del Carmen, All Inclusive Resorts in Playa del Carmen, Playa del Carmen Adults Only and Adult Friendly Resorts, Hotels near Hard Rock Golf Club Riviera Maya, Hotels near Playacar Center Shopping Mall, Hotels near Statue Of The Mexican Revolutionary, Hotels near (PCM) Playa Del Carmen Airport. The cleanliness of the hotel and the gardens was impeccable. (Prices checked 11/07/19). We are very happy to hear that you had a lovely time at our hotel! Thank you very much for choosing us! They have Patron tequila, which was great as it's my favorite, shots I also fell in love with the passionfruit margarita, and many many mimosas throughout the day. Baila al ritmo de la msica de los mejores Dj's y transfrmate con los espectculos y performance que te ofrece cada fiesta. Don Manolo has live cooking stations to watch, as well as theme nights throughout the week including seafood, gala, Caribbean and Asian. The location is ideal due to its proximity to Cancun Airport CUN (55 km) and Playa del Carmen (2 km) and invites you to explore the area. This deluxe beachfront hotel is about a five-minute drive from Playa del Carmen's stylish 5th Avenue. Almost immaculate. (The shower however IS enclosed with deeply opaque glass, and the toilet is in its own space with a door). Food is ok but not what i would expect after paying over 6000 dollars. As guests upgrade, space becomes larger and more luxurious amenities are added. Now $269 (Was $381) on Tripadvisor: Hotel Riu Palace Mexico, Riviera Maya. Only complaint is we didnt love the room set up. Overview. The interior facing rooms are also good and have an ocean view, also with a view of the pools and grounds. Facilities. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. -FREE Weddings at ALL RIU Resorts. Lol. We had no trouble finding lounge chairs, and spent each day enjoying the beach , having bar staff serving drinks was really nice. Are there any historical sites close to Hotel Riu Palace Riviera Maya? If you can afford to come here, you can afford $25 a day in tips!! Its in every room pic, and shouldnt be a surprise to you if you do just the smallest amount of research! Are there opportunities to exercise at Hotel Riu Palace Mexico? It is also very pleasant to read that you had a great stay. Every room is spacious with separate sitting areas and large beds. If thats a problem, go somewhere else!! We will absolutely be back to this location, probably add some excursions next trip. El hotel Todo Incluido 24h Riu Palace Riviera Maya, completamente renovado en 2019, abre todo el ao y est situado directamente en la playa de arena blanca de la urbanizacin Playacar, junto con los hoteles Riu Palace Mxico, Riu Playacar, Riu Yucatn y Riu Tequila. Agave - This theme restaurant specializes in Mexican cuisine and serves dinner only. The chefs went out of way to make food for us. Good food, fun entertainment, great service. There are more places to choose from in the, riu palace mexico hotel, riu palace mexico playa del carmen, riu palace playa del carmen, rui palace mexico, riu palace mayan riviera, riu playa del carmen, mexico palace riu, riu mexico, Frequently Asked Questions about Hotel Riu Palace Mexico. We arrived in the evening (I HAD TO check out of the Riu Yucatan - it wasn't good at all - you can read that review) and I wanted to go to any of the Riu Palace resorts in the area, and the Mexico was available. Read our, We have never been disappointed in any Riu Palace we've stayed and the Mexico is no different! Rooms need a refurb, furniture was old and tatty, cracked tiles around, furred up showers and noisy old fridges. For the best room deals at Riu Palace Riviera Maya, plan to stay on a Saturday or Sunday. Spring Breakers must comply with the safety protocols established by both the hotel and the government. The Italian restaurant had a nice appetizer bar, salad, pastas, prosciutto eggplant parm, lemon chicken medalions. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. To find the most updated price, please visit aavacations.com. Enjoy a day at the beach snorkeling, or relax with sun loungers. We stayed at the Riu at Rivera Maya for 6 days and absolutely loved the hotel, the staff was super friendly and extremely helpful. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We look forward to sharing another amazing experience with you soon. Lots of ramps and open space for wheelchair or strollers. The buffet was were we usually landed. No, but again, this is a large all inclusive resort! In the area, guests can appreciate the Mayan legacy, with spectacular pyramids and the popular ruins of Tulum, or the ruins of Cob, or visit the reservation of the Sian Ka'an biosphere, where guests can find an untouched jungle. Food- Similar to most of the Riu's I have been to, but overall the quality felt better. Warmest Regards, Hotel Riu Palace Mexico Online Reputation Manager, Riu Palace Mexico is a medium-size hotel with a frontage onto a beautiful beach. This was the best beach of any AI I have stayed at. One free session is available to all guests and will prepare you for deep diving in the ocean. Flight + Hotel. Only really interested in flogging tours. We would definitely come back! Some fun events most nights on-site. " The beach was gorgeous, the hotel does a wonderful job given the current state of sargassum, to clean and maintain as much of that picturesque view you. Our 2nd room, 1037, faced Riu Yucatan, was much sunnier (in the afternoon) and quieter. Also, yes, its all inclusive. The spa is equipped with a sauna and a spa tub. The grounds were kept beautiful, and the food was very good with lots of variety. sunlight. Para los adultos, animacin diurna y nocturna, discoteca y acceso a las famosas fiestas Riu Get Together. All the staff are fantastic and do an amazing job. Additionally, rooms include complimentary bottled water and coffee/tea makers. Read our. This also means that the white sandy beach is maintained at a picturesque standard, plus seaweed is raked up for your convenience. One of our best all inclusive trips weve ever been. The staff speaks multiple languages, including English and Spanish. delicious. Riu Palace Riviera Maya All Inclusive features an outdoor pool and a children's pool. We were pretty far out in the ocean one day, I I am looking up at our chairs, and it looks like there is someone sitting on our chair. Great excursions. ( Punta Cana does not have servers on the beach). I highly recommend going here!!! Same story at the pools where there are many missing tiles, old and dilapidated beds and parasols and some questionable levels of cleanliness around the tiles in the pool probably due to people not showering before entering. Lots of ramps and open space for wheelchair or strollers. Been staying at the rius in playacar for almost 10 years. It is the cleanest, most well maintained, up-to-date place weve been to yet. Great shopping district in the heart of playa del carmen just 2 miles away. Kayaking, sailing, windsurfing and bodyboarding equipment is available for use out in the ocean. There is still some present but once you swim out just a bit, its crystal clear water and blue skies. FIT & Contracted Groups starting at 5 rooms. The drive will take around 55min and pre-purchasing your trip can secure a price of roughly 1,220 MXN (approximately 64 USD), with space for up to 7 people. Desserts were much better for sure. There were tons of chairs available. Kind Regards, Hotel Riu Palace Mexico Online Reputation Manager, 2nd time at Riu Palace Mexico, Accommodation, Food, Drink, Pools, Beach all absolutely fantastic, all the staff are amazing they all work hard all day and night, couldnt ask for more for a 2 week stay , It has been 5 years since we last visited yet the first words from staff we recognised as we left the coach and went to reception was welcome home. Water is gorgeous. We asked for a first floor room, and got it (yay) I have a bad knee. The team of employees that work diligently in the heat to ensure nearly all your needs are met can not get enough praise. I highly recommend going here!!! I prefer experiencing the culture of the area, to do this you will need $20 round trip to Centro for each 1.5 mile taxi ride. we had an issue with our flight being delayed and the reception staff especially karla did all she could to enable us to stay at the hotel and keep our room, which we were very grateful for. But if you want to enjoy the best parties during your holiday, we suggest you go to the Hotel Riu Tequila and discover the Riu Get Together Party by Riu Party. RiuParty est hecho para ti! This means you can change up your scenery every day; lounge by new pools, eat at new restaurants and meet new people. This property does not permit name changes on reservations. The resort never felt too crowded. . We would definitely come back! If you are going to the pools, get a towel and reserve your spot early. The resort was super clean and hand sanitizers all over. Dear Vevy, It is a pleasure to work for our lovely guests. Groups of students/Spring Breakers (over 21 years of age) are only accepted at the following hotels: Hotel Riu Santa Fe, Hotel Riu Cancun, Hotel Riu Caribe, Hotel Riu Dunamar and Hotel Riu Republica. RiuParty is made for you! Great shopping district in the heart of playa del carmen just 2 miles away. Activities and facilities/equipmentAll non-motorized water sports are included. Riu Palace es la categora ms elegante de la cadena hotelera RIU, con hoteles que cumplen los ms altos estndares en trminos de lujo, excelencia y sofisticacin, creando una experiencia nica. We loved it from day 1 till the day we left. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Make the most of your all-inclusive service and enjoy #RiuParty events at the Hotel Riu Tequila for free! You're both amazing! We will be back! The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. With a great selection of bars and restaurants on site, there is something to suit every taste at the hotel, making it a great pick for . Very nice property the grounds men very hard working and kind the services top notch at the restaurants at the bar and on the beach. This striking Palace is located just a short distance from beautiful Playa del Carmen. All Staff members worked above and beyond. Coffeemakers, liquor dispensers, minibars, free Wi-Fi, and more are included in all stays. Cleaning constantly. Have a lovely day, Hotel Riu Palace Riviera Maya Online Reputation Manager, We recently stayed at the Riu Palace Riviera Maya (3 friends) We had a brilliant time. Junior suites are split-level with a sitting area and have a fully stocked mini-bar and liquor . The grounds were beautiful and well maintained. The most expensive day is usually Wednesday. Your loyalty to RIU Hotels & Resorts is highly appreciated! . Aprovecha tu Todo Incluido y disfruta de la mejor diversin con RIU! We would highly recommend. We were in the "cheap seats" so our rooms were facing the hotels either side. At the buffets you had to sanitizer you enter every single time. PLENTY of good quality beach chairs, good beach wait. It was a pleasure having you as our guest, and we look forward to welcoming you again on your next visit to our area. I emailed twice and spoke to the front desk to make an arrangement, but when we got there, nothing was done and no explanation. The hotel presents a Las Vegas casino glamor and glitz and balances it out perfectly with the hacienda-style architecture and massive gardens. El hotel cuenta con 460 habitaciones acogedoramente amuebladas con WiFi gratis y ofrece muchas comodidades. Flight + Hotel. Which popular attractions are close to Hotel Riu Palace Riviera Maya? Will be coming back for our honeymoon. They then cancelled our room due to our bags not being packed by 12 noon (no one told us this) However, in the end they put us in a new room the following day, with a wonderful view of the garden fountains & large king bed! But tip your bartenders, beach waiters, housekeeping and wait staff. Staff is constantly and discreetly cleaning, sweeping, mopping. See 7,670 traveler reviews, 11,223 candid photos, and great deals for Hotel Riu Palace Mexico, ranked #59 of 344 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Tui themselves knew we would be delayed during the night before we were due to leave but it still took them until c4pm to sort a hotel for Bristol guests meaning a frustrating, wasted day. He jumped up and said he was sorry, and picked up all of his products. To receive offer, purchase a vacation package. I have my towel and hat on the chair, we have our beach bag with our phones and some pocket change, so both my husband and I treck out of the water to see what is going on. How long should you stay at Riu Palace Riviera Maya? The reception area, cappuccino coffee bar, Italian Restaurant and the 24/7 lounge are all the second level. There are more places to choose from in the, riu palace riviera maya hotel playa del carmen, riu riviera maya, Frequently Asked Questions about Hotel Riu Palace Riviera Maya. The staff couldn't do enough for you.
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