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I will definitely bring up your feedback during our management meeting to improve our hotel. Nice hotel, clean and friendly employees. To edit a review youve already submitted, contact our Customer Service team. Specialties: At the Best Western Plus Executive Inn you're sure to find that little something extra. On Monday, Wednesday, Thursday and Friday the very loud private garbage service came in to collect garbage at 6:00 am. I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review Thank you Harry for taking your time to input your review at our property. We did however use a 15% off coupon at another place that we happened to just be going to for my friends bday. If you plan to stay with us again in the near future, we also have interior rooms that are available too. A bit far from LAX. Once found, the check-in was a breeze. I am glad to hear that we were able to make your stay more enjoyable. Best Western Plus Executive Inn accepts credit cards. I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review Thank you for taking your time to input your review at our property. Jane Chang General Manager, Thank you for taking your time to input your review at our property. Toll Free Central Reservations (US & Canada Only) 1 (800) 780-7234. Jim at reception was very courteous & helpful, & front-line staff communicated in Mandarin. I recommend this hotel when you are in town. I did so much research to find a nice place to stay, and I found Best Western Executive Inn! There were lots of eateries around the hotel and even a very big Asian super-market called the Ranch market here. Only complain is the variety of breakfast options they have compared to the last time I stayed here. 2023 TripAdvisor LLC. Jane Chang General Manager. Since our hotel is located conveniently right off the 60 highway, we do have double panel windows for our standard rooms. General Manager Jane Chang, Thank you for your outstanding comment about our property. We will value your concern, and we will use your opinion to improve our service. Free WiFi, Mastercard, Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Save on your reservation by booking with our discount rates at Best Western Plus Executive Inn in CA . My room and the common areas were kept very clean. Keep up the good work. Best Western Plus Executive Inn. General Manager Jane Chang, Thank you for David for your positive comment regarding your recent stay with us. I am glad to hear that our location was convenient to you and you enjoyed your stay with us.We want to apologize for the inconvenient, we have already addressed the issue. We will definitely work on the exterior and interior look for the hotel. We try our best to save the environment and that is why we have the dispenser instead of gel bottles. Those rooms will be away from the main highway and a lot more quieter. We are hoping to serve you again in the near future. It's also close to those yummy churros at Pollo Loco!! BW PLUS Executive Inn - Management Team. There is many shops and restaurants around. Jane Chang General Manager, Thank you Jen Ming for taking your time to input your review at our property. The location of the hotel is very convenient- within walking distance to shopping center and restaurants. I tried to wait, but once it started coming closer I called back again. We will keep up the good work and we look forward to serving you again in the future. but other than that the breakfast was ok, and we didn't use the pool area. Thank you again for your positive response and we are looking forward to serving you again in near future. We are hoping to serve you again in the near future. Thank you again for your response and we are looking forward to serving you again in near future. Thank you again for your positive feedback, we will make sure that our team keeps up the good work to provide excellent service to all our guest. Rowland Heights - Overview, News & Competitors | ZoomInfo.com language, whether its just a rating or contains comments as well, etc.). Front desk advised us that they will report it to the manager and will conduct and investigation. Thank you Sonja for leaving a 5 star review regarding your stay with us at Best Western PLUS Executive Inn. cleaning room. Best Western Plus Executive Inn, Motel 6-Rowland Heights, CA - Los Angeles - Pomona and Quality Inn & Suites Walnut - City of Industry are all popular hotels in Rowland Heights with free Wi-Fi. Throughout of your stay with us, noting was brought up to our attention that you had asked for any assistance or needs from you. Good job BW. If you are sensitive to noise, you may choose our Business room where is away from the freeway side, it offers to upgrade amenities with a quiet view of the mountainside. There're no utensils for food use. This is my fist time stayed at this hotel. I am also very happy to hear that the nearby restaurants was a plus during your accommodation. I want to thank you again for your positive response, and we are hoping to serve you again in the near future. We are looking forward to your next visit. We hope to serve you again in the near future. Jane Chang General Manager, The hotel is right off route 60 and there are lots restaurants near by. Rooms at the spent the night with my gf the place is clean , good service, and slot of restaurants around. I'm happy to hear that you enjoyed your stay with us. Breakfast setup was awkward. I am glad you enjoyed your stay with us with the service our hotel offered you during your business trip here in the Rowland Heights area. I am glad that you enjoyed the congee we provided and found our location convenient. I like the location where it is easy to access to restaurant and supermarket. Thank you again for your feedback, we will make sure that our team will keep up the good work to provide excellent service. BW PLUS Executive Inn - Management Team, My friend and I checked in late around 11:30pm, the stuff was not as friendly as the other Best Western hotel that I visited before, maybe she was tired? Find hotels in Rowland Heights, CA from $63 - Expedia Not many choices in breakfast items. I am happy to hear that the wife and you enjoyed our accommodations. It wasn't apparent to us that the train track was so close. Thank you, LKrzmarzick for your positive review during your stay with us at Best Western PLUS Executive Inn. We appreciate your loyalty to our brand. BW PLUS Executive Inn - Management Team, 320geniec, Rowland Heights, United States, Thank you for taking your time to write us a review during your stay with us. They have both Western and Asian breakfast to cater to different guest group which I have not seen it anywhere else. I, Manager at Best Western Plus Executive Inn, responded to this review Thank you for taking your time to write us a positive review during your recent stay with us. THE BIG ISSUE: I didn't have the room cleaned for several days and on the day I requested it to be cleaned, that night when I went to the bathroom, when I turned on the light after sitting on the toilet for 15 seconds, a LARGE cockroach suddenly fell from the ceiling. Best Western Plus Executive Inn - Hotels.com I am enlightened to know you and your son had a great sleep in our hotel. We're glad to hear that you enjoyed the services we provided and found our location convenient to you. We are glad to hear that you like the room and find our location convenient. value is good.it has a mall nearby. Please familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. I personally highly recommend - 5 stars out of 5 stars. If you want to pay a little more 114+tax, go here. General Manager Jane Chang. Experience the best in SoCal accommodations when you stay in our recently-renovated hotel rooms in Rowland Heights! I do apologize on behalf of the team that we did not meet you standard during your stay with us. Thank you again for your response and we are looking forward to serving you again in the future. I, Manager at Best Western Plus Executive Inn, responded to this review Thank you James for taking your time to write us a review during your stay with us. Jane Chang General Manager, Thank you Marie for taking your time to input your review at our property. All the staff makes you just feel stay at home. I apologize on behalf of the whole team for not meeting your standard during your recent stay with us. Many Asian types restaurants & a supermarket within 5 mins walk. We thank you for your support to Best Western and your feedback. I'm glad to hear our service met your standards. General Manager Jane Chang, Thank you HF for your feedback regarding your recent stay with us. When I return to this area I'm going to chose Best Western Plus Executive Inn and stay a few days longer! But no, they were too proud.When I said I will see the front office manager, shouldn't he come out from the counter, instead of saying out loud, yes you want to see me?. We always strive to provide our guests with the best services. the rate of the hotel is reasonable and the hotel is very clean. Thank you again for your positive response and we are looking forward to serving you again in near future. The room was very upscale and it was in a perfect location. Jane Chang General Manager. This time, I bring my guess from Italy back to stay. Room includes a mid-sized refrigerator, a microwave, and 2 free bottled waters. Thank you for your support and your positive feedback, we will make sure that our team keeps up the good work to provide excellent service. There was free water, coffee and tea in the lobby and you could choose between continental and Asian breakfast. Jane Chang General Manager, Thank you Daniel for taking your time to input your review at our property. General Manager Jane Chang. I, Manager at Best Western Plus Executive Inn, responded to this review Thank you Sammy for taking your time to write us a review during your stay with us. But you were not in the room when I'd try to contact you. We know it gets really dark in the room because of our blackout drapes. Contributions should be appropriate for a global audience. But our offer was refused, and I had tried to reach out to you. Check in was easy, staff was friendly. I do apologize for the freeway noise being a downside. We are hoping to serve you again in the near future. Thank you again for your feedback, we will make sure that our team will keep up the good work to provide excellent service. 37. I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review Thank you for your positive feedback regarding your recent stay with us. I am very happy you enjoyed your stay with us. Edit. I am glad you enjoyed our upgraded rooms amenities compared to your previous stay with us. As a Best Western Rewards member, you can collect points and redeem them at our hotel. I am glad that you enjoyed your stay. We are looking forward to your next visit. Our contracted pest control company is well informed regarding the situation and they will be investigating this issue in details to avoid this to happen again. Your business is very important to us, and we value your feedback. $165+. I was so relieved and so lucky to find a great place just next to the freeway. BW PLUS Executive Inn - Management Team, Thank you for taking your time to write us a review during your stay with us. Hotel Direct. On behalf of the entire team, we apologize for the inattentive provided by the Front Desk. The location is great because it's right off the freeway, and with California traffic, it's important for me to be close to freeways. I, Manager at Best Western Plus Executive Inn, responded to this review Thank you Shapoor for taking your time to write us a review during your recent stay with us. The service is exceptional and the quality of my stay is always tremendous. We do also have another selection of interior corridor for the guest to select from. Thank you Nelsy for your positive review during your stay with us at Best Western PLUS Executive Inn. I, Guest Relations Manager at Best Western Plus Executive Inn, responded to this review Thank you Colleen for leaving a 5 star review regarding your stay with us at Best Western PLUS Executive Inn. Since the particular reservation was made by your friend on a third party website, it only had one name for the reservation which was your friends name. Across the street is 99 Ranch Market and other Asian restaurants as well. No rooms are available. When i opened it, the plastic bottle exploded all over the bathroom sink area. I will definitely bring up your feedback during our management meeting to improve our hotel. We thank you again for your response, and we are hoping to serve you again in the near future. Jane Chang General Manager, Thank you Gallen for taking your time to input your review at our property. We truly appreciate that you enjoyed your stay with us. It was because the nose at this hotel prevents a good night sleep. We do have other room tiers for the guest to select from. Of course, the water kettle and lamp should of been checked by housekeeping prior to your arrival. Jane Chang General Manager. Thank you for your positive review during your stay with us at Best Western PLUS Executive Inn. We are glad to hear that you enjoyed all the features the Hotel offered for our guest. If need be would stay here again. He also offered few helpful tips for visiting LA. Thank you again for your feedback, we will make sure that our team will keep up the good work to provide excellent service. I am glad you enjoyed our upgraded rooms amenities compared to your previous stay with us. The ham was very tasty and fresh. Overall, I would come back here again. We are hoping to serve you again in the near future! We are hoping to serve you again in the near future. We thank you again for your responses, and we are hoping to serve you again in the near future. I, Manager at Best Western Plus Executive Inn, responded to this review Thank you Lsae for taking your time to write us a review during your stay with us. Recommended by my friend, I stayed in this hotel for 6 nights for travelling with my 7-year-old son in Aug. I, General Manager at BEST WESTERN PLUS Executive Inn, responded to this review Thank you Gallen for taking your time to input your review at our property. Jane Chang General Manager, Thank you Samuel for taking your time to input your review at our property. We do offer many different amenities compare to other properties. The breakfast offers a wide variety of choices. We will keep up the good work and we look forward to serving you again in the future. Jane Chang General Manager, close to office and convenient, railroad besides but not big issue to me. We always strive to provide our guests with the best services. Throughout of your stay with us, noting was brought up to our attention that you had asked for any assistance or needs from you. Evdokiya_Infernalis, Fillmore, California. Ideally, we'd publish every review we get, positive and negative. Thank you again for your feedback, we will make sure that our team keeps up the good work to provide excellent service to all our guest. Thank you Rick for taking your time to write us a review during your stay with us. There is free water and tea at the lounge too. We are happy to hear that you enjoyed the close by restaurant during your stay. I want to thank you again for your response, and we are hoping to serve you again in the near future. Room was small and dark. Thank you again for your positive review, we will make sure our team keeps up the good work to provide excellent service. Jane Chang General Manager. if the writer is claiming to be someone else). Showing results in neighbouring cities. Free Wi-Fi. We are looking forward to your next visit. We thank you again for your response, and we are hoping to serve you again in the near future. There was a problem loading the reviews. I took a picture of the card, texted my friend then he emailed. We always strive to provide our guests with the best services. It is located in the Mandarin Mission outdoor mall complex and surrounded by amazing Korean BBQ restaurants which are a 90 second walk across the parking lot. Would highly recommend it to anyone looking for a place to stay in that area! We needed your friend's authorization to have a different name check-in. At check out, our Front Desk staff had asked the experience to stay with us; your spouse seems very happy with her stays and even return the basket to us. Nice quiet and clean.
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