coofandy customer service coofandy customer service
Once the orders is being confirmed, it cannot be cancelled / return as each product is Printed on Demand /Made to Order. of delivery of the product. I will be purchasing more from this brand. You have up to30 days fromthe date you've received all your items to return or exchange Coofandy's items by e-mail. Anyone can write a Trustpilot review. ordered with Amazon all great . A joke. The system change my order to a different street with same address. on Twitter, Share I'm very satisfied. Discover the newest styles of men's shirts, hoodies, coats, jackets, pants at affordable prices online. Absolute worst customer service I've ever had.Took them more than 5 days to send a confirmation email. Customers can return the product using any preferable courier partner of their choice. We use dedicated people and clever technology to safeguard our platform. Postage and charges for a return of these will not be refunded. Find out how we combat fake reviews. I got the address where to return it to, I had to pay for the mailing. When I wore it out, my friend thought it was an expensive clothing and name brand Will continue to shop at Coofandy and recommend it to my friends. 2023 coofandy support_agent Customer Support We Provide Call & Chat Support Before & After You Buy The Product. The Customer must inform the Company by email, within 48 hours of delivery in case the product is received in Wrong Product / defective or in damaged condition, any request for Return made after this time period will be entertained on a case-by-case basis and at the sole discretion of the Company. Our VLDTR put to use 50+ critical factors to authenticate if the domain is legitimate. Please share your experience, too. Your email address will not be published. Coofandy's return policy is bogus. Also, the company is shipping from outside of the U.S (China) but they have a U.S. phone number that no one is answering. I recently bought a polo from them and I go the package relatively quickly and my shirt wasn't wrinkled or smashed. I really like the material of Coofandy. The product was delivered at home 3 weeks after the order was placed.2) Quality: The products advertised online CANNOT be the same ones that are delivered. The Rank of the website you are interested in is: The rank is based on a 1-100 scale, with 100 being the most reputable. Blogs Track Order Click the link below to track the logistic information of your order: https://www.17track.net/en Email: support@coofandy.com Phone: 413 236 9673 Working TimeMon. It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. How can I chat live with a Coofandy customer support rep? We didn't receive them yet and the event he wanted to wear those shirts was last wknd . Buy 3 Get 4th Free. Due to fast processing and delivery, if you want to change or cancel your order, please contact our customer service team within 3 days, to avoid extra charges. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. verified Premium Quality We Use High Quality Materials In All Our Products. After 5 wonderful weeks of emails I am getting the run around from "FAY" and have yet to receive my $15 refund!!! Otherwise, please refer to the following table to check the details (Shipping charges and differences are not included). Buying the shirt was a pleasure as the website has big and easy-to-see pictures of their products. See Terms of Use. The product was delivered at home 3 weeks after the order was placed.2) Quality: The products advertised online CANNOT be the same ones that are delivered. And, received 4 suits, knitted, and too tight. There was no damage. A2: Your refund will be issued to the original credit card used for the purchase. Price and other details may vary based on . Here are 8 tips for writing great reviews. The rank is based on a 1-100 scale, with 100 being the most reputable. I've been wainting two weeks to get instructions for a return or larger size. Placed an order directly with CoofandyWrong pant came in Medium shirt same style cut Different sizes Pocket in pant half sown 2 in hole.Tried to order correct pant togo with shirt Coofandy wanted to give 10% off order mekeep wrong pants but never offered to send correct pants. Unlike other products which rely solely on blacklists, Guardios security team develops in-house features to increase the detection of phishing, shopping scams, tech support scams, crypto scams, and more. Shirt isnt even close to the right color and then they start bargaining with me offering $3 then 8$ and me sell it or give it to someone else. I sent an email to them and they responded 2 days later asking me to upload a picture of what I received. Its the email lady that trys to negotiate with you so you accept to keep the product offering up to 70% discount on them. Return of products in case of defective products/products not as per the original order. The chances of success are 100% while our team verified their services. In the case of loss or damage of all or part of a shipment, Azerty will refund the shipping charges by the same method as the buyer had paid for them afterAzertyhas done an investigation. I'm very satisfied. There will be an additional charge for price differences. Doesn't respond for days if ever. Today, Coofandy made a new fan The stitching and quality of the material meet expectations at this price range. Therefore, it is recommended that you ship your returns using a trackable method. I want my money back NOW!!!!! The shirt I wanted to return was too big and cost 23.99. So far the site shows items delivered to the wrong address, but there has been no attempt to fix the problem. Ordered an item.from this company in February 2023. Nicely detailed, tailored fit is not too tight, but still looks nice. The package arrived timely and condition is good. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Emails are worse because "FAY" is an incompetent IDIOT! They promised a 25% credit on my order withing 3 to 5 business days it has been over 3 weeks with NO credit! Never received any product nor response unfortunately my credit card was charged. Copyright 2023 CooFandy Women & Men Clothing Store. 2023 Trustpilot, Inc. All rights reserved. I contacted coofandy about starting a refund. Subjective Reason:If you feel that the clothing do not meet your expectations, please contact our customer service within30 days from the date you've received all your items. All defective Products which are not as per order must be accompanied by a copy of the original receipt, a return authorization number or product opening video. After I questioned that and asked for the return tag they ghosted me.4) Thankfully Amex understood the scam (probably several people had the same issue) and accepted canceling the charge. coofandy Coofandy Linen One-Piece Hexagonal Pocket Long ShirtBuy 4 get 1 free. Never received any product nor response unfortunately my credit card was charged. Buy 3 Get 4th Free. I will be purchasing more from this brand. Valid. Placed order for a shirt May 1 that was supposed to be here within the week. I emailed the company, since they don't answer the phone. Please believe all of the reports here that the company is a scam! Pack your clothing securely and leave a note with your name, e-mail, order number, and a brief description of the reason for return so Coofandy can examine the products. It goes against our guidelines to offer incentives for reviews. We Use High Quality Materials In All Our Products. !DON'T WASTE YOUR MONEY!!! Then the emails stopped. I have yet to receive the refund and after another inquiry was informed that I needed to check with my bank. Our line is made up of wardrobe essentials for different occasions, from business dress shirts and suits to casual T-shirts and underwear, from party tuxedos and beach wear to active clothes. Big disappointment !!!! I absolutely love the pants I bought from Coofandy. Verification can help ensure real people write reviews about real companies. You can protect your online browsing and avoid installing malware forever by clicking the button below: For more information on fraud prevention, you can check out the following educational articles: Feel free to share this page using the buttons provided at the top. Poor customer service. Body Jewellery [with exception if the product is not the same as ordered or any manufacturing defect]. Required fields are marked *. The size was true to size, and the length was perfect for me (I am 6'4"). We've been asked over and over again what are the most effective ways to stay safe online. !Products- SUCK, ultra thin fabric with minimal stitching! Product is as expected. Neither order was ever completed and it is now January 24, 2023. Then was offered $15 and 30% off to which I agreed to. Welcome to Coofandy.com. Shipping was fast and I got it in 3-4 days! You can't talk to anyone and they won't give you your money back on a product you never got. Visit the COOFANDY Store COOFANDY Men's Linen Henley Shirts Short Sleeve Casual Banded Collar Shirt Summer Beach Hippie T Shirts 4.0 80 ratings Price: $29.99 Free Returns on some sizes and colors Fit: True to size. Think twice before you order. If you havent received a refund within 30 days after the approval of refunds. By the way the only way to communicate with them is via email, everrytime I called the contact phone number I could never speak to anyone and was sent to a voice mailbox that is always full. The reverse pickup will be arranged by the Company and no charges will be levied. Companies can ask for reviews via automatic invitations. Be careful because certain things run really small even if they are a 4xl it's more that a large to xlarge and poor quality materials. Join HERE. Become a verified brand rep for Coofandy and amplify your brand's voice on Knoji. We will accept returns ONLY on unused, unworn, unwashed, and undamaged products, received in the original packaging and in original condition. Doesn't respond for days if ever. probably not possible if you have to pay for delivery back to China. Overall, I'm very happy with my purchased. I did not get any update from the company yet. Another one that seemed to be determinant was the coofandy.com's DA, which is the Domain Name Authority. I was shocked and asked for full refund. We hope you love your purchase, but if you don't, we're happy to process a new order or issue you a refund. Coofandy has the worst customer service support of anybody I've done business with PERIOD!! After 10 days with no sign of the product I sent them an email requesting the ETA. The pants are made from a soft, comfortable fabric that is also durable. The colors really pop. Valid. I sent a message to "support at coofandy dot com" but have not received a reply. Very satisfied. Watch the video below to see 5 ways to spot a scam site: Last, but not least, we have other two powerful fraud prevention tools that you should know about. NOTE: This website validator's ratings are intended for information only and not to be relied on when making financial or business decisions. Think twice before you order. Doesn't respond for days if ever. The quality was not very good, so I wanted to return it. $32.99 USD $5.99 USD Save $27.00 USD. Said no way!!! Emails are worse because "FAY" is an incompetent IDIOT! You can request a return (excluding shipping costs). I suggest you shop with Temu which has similar products and pricing and 100% better customer service than "FAY"! Q1: What items are eligible to be returned or exchanged? Shipping was fast and the sweater I ordered fits hubby well. The algorithm generated the rank relying on 53 relevant factors. Contact Us Contact Us Welcome to Coofandystore.com. Customer service answered my May 17 email query only by telling me to subscribe to their site, not addressing my complaint. on Facebook, Share In conclusion, is coofandy.com a scam? Please contact us as soon as possible so that we can process your order accordingly and on time. After 10 days with no sign of the product I sent them an email requesting the ETA. I did not get any update from the company yet. Read between the lines Its FoolsCandy. The took money out of my account twice. Returns, Replacements& Refund Policies for Apparel and Made on Demand Products. They took my money (the total charged was $76) but they did not send the merchandise. Exactly like the picture. We didn't receive them yet and the event he wanted to wear those shirts was last wknd . Here are 8 tips for writing great reviews. Free shipping on eligible purchases, 45 days return warranty. If I could give this company negative stars I wouldthey are refusing to give me back my money as a refunddo not buy from this company.they are a scam. As advertised, they are comfortable and I like the overall fit. I ordered a shirt and short. Hope shirts arrive one day. Do you wanna know the most common ones? In this particular case, the most important ones signaled public feedback, social media mentions referring to customer service quality, and the Alexa rank. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Coofandy would regret it if your clothing was lost during shipping. Can I contact Coofandy through Facebook, Twitter or Instagram? Ignores you if you ask any important question.Their customer service phone line? See if the website is legit with our validator: One of the most common Facebook fake ads is the Amazon Job Scam, featuring lucrative, Are you entitled to a Zoom Video Communications Settlement payment? Sector FASHION *Is this the right Sector? If 100% cotton order shirt a size larger . They arrived on time, packaged well, and in excellent condition. I absolutely love the pants I bought from Coofandy. I would recommend them. Terrible experience, don't care how good the product or price might be. They will blatantly steal your money and you will never hear from them again! All rights reserved. World's #1 Fraud Prevention Platform Is coofandy.com Legit? Email: support@coofandy.com Phone: (413) 236-9673 Watch out for the new, The Facebook Dislike Button Scam is back. Recommend Coofandy! They will blatantly steal your money and you will never hear from them again! Known. If you have any questions, please feel free to contact our customer service at support@coofandy.com. Suggested companies are based on peoples browsing tendencies. !DON'T WASTE YOUR MONEY!!! A joke. Their answer was its coming, do not worry. I'm very satisfied. Returns? Make sure you check your spam folder while waiting for a reply from our customer service team. I contacted the company several times to get an update on shipping & received NO RESPONSE to any of my emails. Cheap material, poor finishing. Very satisfied. !DON'T WASTE YOUR MONEY!! As advertised, they are comfortable and I like the overall fit. Can't wear the suuts and Coofandy does not honor a return policy. Placed order for a shirt May 1 that was supposed to be here within the week. Product Details Fabric Type Polyester,Nylon Care Instructions Hand Wash Only About this Item Premium FabricHigh qualtity rain jacket made of 80% nylon,20% polyester.Extremely waterpoof and windproof, quick drying,touch soft and super comfortable wear feel. Remember to include your Order Number (if applicable) when contacting us, this will help us solve your query quicker. This is my second purchase from Coofandy, and I will definitely be buying from them again in the future. We also ensure all reviews are published without moderation. Its only a $25 shirt but its about the principal at this point. I even offered to pay for return postage just to get the right size. Shipping was fast and the sweater I ordered fits hubby well. The computer populated the delivery address to a different city and state. Placed an order directly with CoofandyWrong pant came in Medium shirt same style cut Different sizes Pocket in pant half sown 2 in hole.Tried to order correct pant togo with shirt Coofandy wanted to give 10% off order mekeep wrong pants but never offered to send correct pants. (You can change size within 12 Hours Of placing order for free byContacting Us). Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, The Amazon Job Scam And The Fake Facebook Ads, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. The size was true to size, and the length was perfect for me (I am 6'4"). These MF are scammers. I got the address where to return it to, I had to pay for the mailing. Never received any product nor response unfortunately my credit card was charged. Even before you try it you realize its a scam.3) Return: there is no automated return. Come back when you're older. Order a simply sweat suit and 4 shirts.. probably not possible if you have to pay for delivery back to China. I did not get any update from the company yet. I ordered a shirt and short. Fits true to size. Known. That was 3 weeks ago , and i still haven't got my refund. I got the address where to return it to, I had to pay for the mailing. And sends me a email saying product already shipped and let us know about the progress. !I simply tried to exchange an item for a larger sizewas offered to keep the item which did not fit and they would refund $6 and give 30% off my next order for a shirt I paid $28 for. Cheap material, poor finishing. Said no way!!! I suggest you shop with Temu which has similar products and pricing and 100% better customer service than "FAY"! following rank: Our robust validator tool confidently provided this rank due to an intelligent algorithm created by our fraud prevention specialists team. Please believe all of the reports here that the company is a scam! Then I received another email 2 days later asking if it had been worn or if the package was opened. The took over $100.00 out of my account. !I simply tried to exchange an item for a larger sizewas offered to keep the item which did not fit and they would refund $6 and give 30% off my next order for a shirt I paid $28 for. Returns will be accepted only when the product shipped to you is a wrong product / defective or in damaged condition. All rights reserved. !DON'T WASTE YOUR MONEY!! The final decision on the refund or exchange is under the sole discretion ofAzerty. The whole purchase process was easy, and shipping was quick. Their website deceivingly shows 3-7 days delivery for US, but actually its 4-8 weeks.I still have not received the items I ordered, but already regret using Coofandy. Shipping was fast and I got it in 3-4 days! nice fabric and fits well. They shrink onced washed. Another lesson learned.. In all cases, the companys decision to replace the product shall be final and binding on you. Emailed customer service 3 times , no replay what so ever, tried to call and you can not leave a message. Nicely detailed, tailored fit is not too tight, but still looks nice. - Fri. 10:00-12:00 AM PST, 2:00-5:00 PM PST) Find out how we combat fake reviews. However, you always need to pay attention to red flags and use common sense when engaging in online transactions of any kind. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. All Rights Reserved Terms of Service Privacy Policy, GET FREE GIFTS FOR ORDERS SPEND OVER $109. Phone: 413 236 9673 Working Time: Mon. Try contacting customer service team on their social pages via direct messaging or by using comments or mentions. We Usually Deliver All Orders Within 5 to 7 Days. We accept order change / order cancellation before we ship your order. 1 review US Feb 19, 2023 Coofandy's return policy is bogus Coofandy's return policy is bogus. If you have any questions, please feel free to contact our customer service at support@coofandy.com. ordered with Amazon all great .
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